CRED Successful and Skilful Communications 2025

Communications with EU Authorities/ Gate Keepers

• Be honest in your interactions – Back tracking never looks good

• Communicate openly but don’t over share!! – For example, challenges in product engineering or development are not always problems agencies can resolve • Methods of communication – Create briefing package for discussions – Face-to-face when possible or via video conferencing (e.g. WebEx, MS Teams) – Phone and email

The Organisation for Professionals in Regulatory Affairs

37

SEEKING ADVICE FROM AN AUTHORITY

Decide in the following scenarios where you would first go for advice

Your turn first

The Organisation for Professionals in Regulatory Affairs

38