Module 16 2024
17/10/2024
Corrective and preventative action
Article 83 (3) – Data gathered by the manufacturer's post-market surveillance system shall in particular be used:
(e) for the identification of needs for preventive, corrective or field safety corrective action ;
CORRECTIVE ACTION – Actions taken to prevent recurrence of an incident (Reactive)
PREVENTATIVE ACTION – Actions taken to prevent occurrence of an incident (Pro-active)
It is better to prevent than correct!
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Corrective and preventative action
Types of corrective/preventative action:
• Design changes
• Manufacturing/production process changes
• Labelling and/or instruction for use changes
• Training (design engineers, production staff, users, patients)
• Product upgrades
• Product recall/replacement
• Changes to service/maintenance plans
• Permanent removal of the product from the market
• Changes to the intended purpose or indications for use
• Impact analysis on other devices/products
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