Module 16 2024
TOPRA Module 16
– Post Market Surveillance and Vigilance for Medical Devices
TOPRA Office, 6 th Floor, 3 Harbour Exchange, London,
Thursday 24 th October 2024
Case Study: Assessing complaints
Dr David Mandley, Principal Regulatory Consultant, NAMSA
Practicalities
• Work in groups of 2-3 max…with a spread of experience.
• Appoint someone to take notes and be a spokesperson for your group.
• Aim to work through a minimum of five (5) scenarios.
• Review and be prepared to report back in a group session.
Company background - Devices-For-You
• Devices-For-You is a UK company with a manufacturing facility in Ireland.
• It uses a Notified Body based in The Netherlands for EU, and a UK Approved Body for Great
Britain.
• Using its office in Ireland the UK company CE marks devices manufactured in Europe and
currently acts as AR for devices distributed in Europe but manufactured outside Europe.
• The UK Company markets products in Great Britain (with UKCA marks and CE marks) and
Ireland.
• Devices are marketed through wholly owned subsidiaries in France, Germany, Italy and
Spain.
• Elsewhere in Europe, devices are marketed through independent distributors.
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