Module 19 2021

01/06/2021

Where to begin..

• What does quality mean to you (Quality Policy)?

• What do your customers or regulations need from you? • Defining quality objectives relevant to company vision • Describe how quality processes are run and interact with each other (Quality Manual, procedures) • Who is responsible for quality processes? • How are you recording your actions?

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The pushback…

Insight

“Why are we adding additional complexity?” “We can’t afford to do this!” “This is delaying getting products on market!” “We only have 3 people in the company!”

“Effective implementation of a QMS will add value to any organisation.

Much of what is described in the

standard is already performed as part of natural company growth.”

Here is why…

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