Module 6

04/10/2024

Crisis Management has 4 goals …. which may not all be achieved!!!

1. Gain control of the event and its impact upon people and business 2. Contain the impact to a specific population or geographic area

3. Resolve underlying causes and take corrective action

4. Capture, Review and Share Lessons for the future

The Organisation for Professionals in Regulatory Affairs

Issues Management or Managed by Issues?

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In a Crisis expect to be asked several KEY questions

What happened?

•

Why?

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Who or What is to blame?

•

When did it happen?

•

What did you do then?

•

What are you doing now?

•

• How will you resolve the problem?

The Organisation for Professionals in Regulatory Affairs

Issues Management or Managed by Issues?

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