The Medical Devices Introductory Course 2020

Post Market Surveillance

The Organisation for Professionals in Regulatory Affairs

Post Market Surveillance

De-Centralised Model

Clinical / Medical Affairs

Reg Affairs

Sales & Mktg

Field Service

Cust Service

QA

• Service Calls • Warranty repairs • Reliability Metrics

• Customer Call Centre • Complaints

• Quality Audits • CAPA • Complaints • Management Review

• CER • Literature Review • KOL Networks • Clinical Investigation

• Adverse Events • FSCA • Regulatory Authorities • External Network – Industry Associations etc.

• KOL Networks • Trade Fairs • Sales Reps