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The 7 golden rules of negotiation

1. Everything is negotiable 2. Know what you want before negotiating 3. Aim for a Win/Win negotiation (consider what’s of value to them but low cost to you et vice versa ). 4. Understand the principles of negotiation (recap from establishing webinar coming next) – it helps to make it less personal 5. Never believe anyone else is entirely on your side 6. Strive to be innocent (think of TV’s Columbo) 7. Use your communication skills - listen attentively, ask questions and summarise regularly.

The Organisation for Professionals in Regulatory Affairs

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Reminder: The basis for successful negotiations is trust

If there is trust

• negotiations run smoothly • fewer controls are necessary

If there is no trust

• there is an immediate challenge in winning trust and gaining attention • the outcome is more likely to be unsatisfactory for one or more parties

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The Organisation for Professionals in Regulatory Affairs

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