CRED Successful and Skilful Communications 2025

• Build and maintain relationship with your ‘key customer’ • Establish trust – be truthful and objective • Establish early dialogue if possible • not too early, plan first • do not wait until there are issues or the issues worsen • Be wary of agency metrics for responding • Anticipate issues and jointly resolve problems, before they become serious • Share the logic of regulatory strategy and if relevant, development plan • Communicate new data • Monitor changes in regulator’s attitude or expectations of data Recap: Why have interactions with your regulators?

The Organisation for Professionals in Regulatory Affairs

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Time for a quick breather

Before moving on to the next section List the gate keepers that matter to you: In both your professional and personal lives

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The Organisation for Professionals in Regulatory Affairs

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