CRED Successful and Skilful Communications 2025

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COURSE OVERVIEW

Course Outline

Context Setting •

Learning Outcomes

Definitions: Negotiation and Influence The Four Qualities of Influential People

Skilful communication and negotiation skills are essential for effective regulatory professionals. Learn to recognise and use different negotiation strategies whilst maintaining trust and respect with complex groups of stakeholders. Develop and deliver impactful presentations and documents that deliver the results you need.

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The Principles of Negotiation •

Results, approaches and strategies

Stages of a negotiation

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• Tradeables and Concessions: making a negotiation more effective

Learning outcomes: •

Negotiation Planning & Doing •

Recognise negotiation strategies and be ready to put them to use in the workplace. Build trust and respect whilst negotiating with complex groups of stakeholders Communicate complex information and data analyses to any audience Develop and deliver management level presentations that resonate with senior stakeholders

Getting Clear about your outcome

• Key questions: What do you need to know? • How to avoid surprises • Golden rules and general do’s and don’ts

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Presentation Planning and Structure • Planning tool – structuring and sequencing • Developing an impactful introduction • Working with the ‘mind of the audience’ – how to engage!

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Presenting Your Proposal •

Presenting complex information

• Handling questions: ‘On the Spot’ Model

Personal Aims

What do you want to achieve as a result of attending this session?

How will you know when you have achieved it?

©2025 Imaginarium Learning & Development

info@imaginariumdev.com

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