Module 12 Presentations

Knowledge management - Approaches

• Knowledge that resides in the minds of employees, which is often gained through personal experience and is difficult to document: • Communities of Practice: These are groups of people who share a craft profession, facilitate the sharing through regular interaction and discussion • Storytelling: Transferring knowledge in an easily digestible and relatable format • Explicit Knowledge meaning knowledge that can be documented, stored, and shared: • Documentation: Creating manuals, guides, procedures, and rules that are easily accessible to all employees. • Databases and Knowledge Repositories: Creating a centralized system where knowledge is stored and can be searched and accessed • Best Practices and Lessons Learned: Establishing structured processes to capture and share lessons learned from projects or other activities. • Mentorship Programs: Experienced staff members share with less experienced

The Organisation for Professionals in Regulatory Affairs