CRED Successful and Skilful Communications 2025

Five techniques for resolution of conflict

1. Forcing 2. Compromising 3. Withdrawing 4. Smoothing 5. Collaborating

The Organisation for Professionals in Regulatory Affairs

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Conflict resolution techniques - Forcing (competing)

Pushing one viewpoint at the expense of another or maintaining firm resistance to another person’s actions • Appropriate when a quick result is vital, when standing up to aggression or when less forceful methods ineffective • As a last resort to resolve a long-standing conflict

See next slide for advantages and disadvantages

The Organisation for Professionals in Regulatory Affairs

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